Create a new email message to helpdesk@msd120.org.
In the subject, please provide a short but descriptive explanation of the problem (e.g. My computer will not print to the copier).
In the email body, please provide additional information that may be helpful for us to diagnose and resolve the problem for you (e.g. I can print to other printers in the building, but not the main building copier)
Attach any files or images that might be pertinent to the ticket.
Send the email
Once you have sent the message, you will get a response from the ticketing system within a few minutes confirming that a ticket has been created.
For emergencies that are time sensitive, please call the Help Desk at extension 4110.